FAQS

Our dedicated customer support team is here to help you with any questions or issues you may have.

 “Why Choose MRLDOLL?”

MRLdoll — Focused on High-End, Hyper-Realistic Silicone Sex Dolls
MRLdoll is a premium sub-brand under MRLSexdoll, dedicated to crafting ultra-realistic silicone sex dolls with a strong emphasis on quality, detail, and lifelike design. Using medical-grade silicone and refined craftsmanship, we deliver a level of realism and durability that meets the highest standards.Our main product lines include:

Big boobs sex Dolls: Soft, full breasts with realistic structure and natural bounce

Big ass Dolls: Sculpted curves with excellent elasticity and true-to-life texture
Torso Dolls: Compact full-body design that balances portability with high-end detail

Each product is carefully engineered for realism, comfort, and usability—making MRLdoll the trusted choice for users seeking a premium, true-to-life experience.
MRLdoll — Redefining realism. Setting the standard for premium quality.

Q: “What is your return policy?”

Unconditional Refund We accept return of products. Customers have the right to apply for a return within 15 days after delivery the product.

Detailed information you can find in the footer of the store -Refund Policy.

Q: “What are your shipping details?”

To ensure you enjoy the best shopping experience, we offer quick and safe worldwide shipping. All orders are FREE worldwide shipping! Your satisfaction is our ultimate priority, and we’re committed to making every shipment seamless for you.

Detailed information you can find in the footer of the store -Shipping Policy

Q: “What Is A Figure Sex Doll? What Does A Figure Sex Doll Feel Like?”

As figurine masturbators or figure sex doll, it combined the appeal of painted PVC with the sexual functions of silicone, and there is also a skeleton inside the doll to support the body and some joints can be moved like a real sex doll. So that you can change her position as you like. There is also clothes that you can dress her as you wish!
The carving of her head can be as delicate as an anime character. At the same time her body is soft like real girl, her boobs, ass, and vagina are made of soft silicone. You seem to have a real anime girlfriend with her.
Features of a figure sex doll:
• The head of figure sex doll is delicate like other hentai figures you have seen before. The face is designed by a modeler and then Painted it by PVC. The face paint won’t fade, you don’t need to worry about this problem.
• The inner skeleton is made of a special alloy that doesn’t break easily. The joints are movable, so you can get her into the pose you want. But please bend joints to a reasonable degree. They can’t do positions that humans can’t do.
• The body is made of soft and elastic silicone material. She fulfilled her duties as a sex doll. She has the S-shaped body curve of an anime character, with big breasts and a big butt which feels good to the touch.
• And also the important part, vagina channel. It can have a bumpy, ribbed or irregular pattern inside the tunnel. The rubbed tunnel is the most popular feature. The bumpy tunnel is second and finally, a pocket vagina with an irregular shape is best made to mimic the feel inside a vagina. A real vagina and ass is not straight or even, it have beds and creases inside that only the finest male sex toys can replicate.
• The biggest feature of the figure sex doll is that it perfectly combines the functions of sex dolls with figures. She breaks through the limitations of dimensions and comes to you from the animation world, bringing you a lot of happiness.

Q: “What kind of dolls are right for you”

Choosing the right sex doll depends on your preferences, lifestyle, and the kind of experience you're looking for. At MRLdoll, we specialize in high-end silicone sex dolls, each crafted with realistic textures and detailed design. Here’s a quick guide to help you find the model that suits you best:

 

Big boobs sex Doll

 

Features: Soft, full breasts with a natural bounce and lifelike anatomical structure

Best for: Users who enjoy both visual appeal and tactile stimulation

 Why choose it: Highly immersive and visually satisfying — a timeless favorite

Big ass Doll

Features: Sculpted, curvy hips with excellent elasticity and realistic feel

 Best for: Those who prefer rear-entry positions or appreciate pronounced curves

Why choose it: Strong feedback and tight structure create a dynamic experience

Torso sex Doll

Features: Compact full-body design with detailed sculpting and premium build

Best for: Users with limited space or those seeking portability without sacrificing realism

Why choose it: A perfect balance of convenience and premium quality

No matter which type you prefer, every MRLdoll is built with meticulous attention to detail, using top-tier materials for a realistic, satisfying experience.
MRLdoll — Find your perfect match in realism and design.

 

Q: “How to clean my dolls?"

Regardless of the shape, type, or design of men's sex toys you use, do not forget always to be hygienic and keep your pocket pussies or other sex toys clean all the time.

For best outcomes, use antibacterial cleaners, but check with your manufacturers first for guidelines. Some specify the exact type of products for cleaning.

No need to fret. Silicone is easy to clean. Use warm water and soap to wash the sex toy after and before every use. Air dry, and you are good to go.

However, If your sex toy is made with TPR or TPE, these materials require a little more work. Since they are porous, mold, fungus, mildew, STIs, and bacteria can easily get hooked in the tiny nooks and crannies.

You need to clean them with water and soap before and after use. Rinse properly. You can apply the sterilizer as often as possible (as your guideline directs).
Then make sure you dry them thoroughly. To keep moisture away, use silica gel.

To properly clean your pocket pussy sex toy, follow these steps:

1.Look for damage: If you find that the pocket pussy is damaged, don’t try to improvise. Trash it immediately. Always use a pocket pussy that is new and has a tight grip.

2.Rinse properly: While doing this, don’t invert your pocket pussy as this could cause it to tear. Rather run cold or warm water through it as much as possible.

3.Wash thoroughly: After flushing out most of the cum, lubes, or any other liquid inside the pocket pussy, use water and soap (for silicone pocket pussies) or if your pocket pussy is made with TPE, use antibacterial sex toy cleaner. As earlier mentioned, germs, bacteria, etc., can linger if your pocket pussies have porous materials. So using a special cleaning liquid is recommended. Wipe all the nooks and crannies of the toy using your fingers or a soft sponge.

4.In all your cleaning, never use a harsh household cleaning agent like Clorox or 409. Their corrosive contents can damage your pocket pussy or even harm you.

5.Rinse again: After washing, rinse the pocket pussy toy again, and ensure all the liquids are drained along with the cleaning agents used.

6.Dry: You must ensure your pocket pussy device is properly dried because bacteria grows on a humid surface. After rinsing, squeeze it thoroughly. You can also dab carefully with a neat nit-free napkin. Then allow pocket pussy to dry out.

7.After 4 to 12 hours, carry out the finger test. Insert your finger into the vagina of the pocket pussy and make sure there is no dampness.

Sexdoll Minor Detail

Every inch of biomimetic texture is a tender revolt against atomized existence—
Look, loneliness and hormones are forging a historic reconciliation within this vessel of deconstruction.

MRLDOLL
01
Silicone sex doll torso​

Flesh-inspired topography wages soft war on disconnected modernity—See, yearning and biology melt into a Derridean embrace.

01
MRLDOLL
02
Silicone big booty​

Liquid silicone solidifies the violent tenderness of the golden ratio—Within the 3D-gradient peach-hued spectrum, lies an epic of bodies erased by algorithms.

02
MRLDOLL
03
Silicone big tits

ost-geometric planes dissolve the Victorian silhouette’s pain—impeccable silicone drafts a new epistemology of form.Here, light bends in gentle defiance of rigid beauty.

03
Q: “How can I contact customer service? ”

At the bottom of the website, navigate to the CUSTOMER SERVICE section and click on Contact Us. This will take you to the appropriate page or chat box where you can enter and send any questions you have. We will respond within 24 hours on weekdays and within 48 hours on weekends and holidays.

Q: “Is the packaging discreet? ”

We make every effort to make sure your privacy is protected.
Your order will arrive in a simple brown box.
There is no mention of Toys on the outside of the box.

Q: “Why hasn’t my order shipped yet? ”

Orders are typically processed within 24-48 business hours and shipped within 48-72 business hours. If there is a delay, it might be due to peak seasons or special circumstances. We will process your order as soon as possible. You can contact us for the delay reason at any time.

Q: “How can I track my package? ”

After your order is shipped, we will provide a tracking number. You can just click on the tracking number to check or use this number on the carrier's website to check the status of your package. Please note that it is normal for the tracking information to not update for 1-3 business days while the package is in transit to the courier. If there is no update for an extended period, please contact us.

Q: “My package shows as delivered, but I haven’t received it. ”

If your package is marked as delivered on the carrier’s website but you have not received it, please check locations such as your porch, backyard, garage, or any place where the package might have been left. Also, ask anyone who might have picked it up for you. If you still cannot find it, please contact the carrier and inform us so we can assist you in resolving the issue.

Q: “What should I do if the item I received is damaged or wrong item? ”

All products are thoroughly inspected and securely packaged before shipment. If the outer box is opened or the product’s packaging is damaged. Please immediately take photos or videos as evidence and check the inner packaging for damage. File a claim with the carrier and contact us if further assistance is needed. If there is no problem with the outer package, but the product is damaged or wrong, please take a photo or video immediately and send the picture or video as well as the order number to the customer service, we will deal with it for you within 48 hours.

Q: “How do I return or exchange an item? ”

To return an item, please contact us via email at support@mrldoll.com. Do not return the item without authorization, as the address on the package cannot be used for returns or exchanges. We will handle your request promptly based on your email. Please ensure the internal plastic packaging of the doll remains intact.

Q: “What are the benefits of becoming MRL VIP? ”

We invite you to join our VIP club to enjoy exclusive benefits and discounts, allowing you to purchase your favorite sex dolls at the best prices!

Please visit MRL VIP page to get more information about earning points, redeeming discounts and benefits details.

Q: “How do I check my VIP points and level? ”

1. Access the VIP login page: Click on the flower icon located at the bottom right corner of the website.

2. View VIP account information: After logging in, click the icon in the lower right corner of the website again to view your VIP account details, where you can view your points balance, redeem points for rewards.

Join Our Community

We warmly welcome everyone to our community and encourage you to share your stories with us